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As a policyholder of Iran Insurance, your opinion is very important to us. We welcome your feedback, whether it is a compliment, suggestion or a complaint.
You can share your feedback by email firstname.lastname@example.org, by phone 04 2214747, by visiting your nearest branch or simply by submitting the form below.
In case you wish to raise a complaint, you may find our Complaints Handling Flowchart useful. For further details please refer to our Complaints Handling Procedure.
If you are not happy with the outcome of your complaint and wish to escalate it to Dubai Health Authority, please click here
While our Dubai branch is temporarily closed in line with the ongoing move restrictions, we remain available online and over the phone to assist you.
You could reach your dedicated relationship manager as usual or contact our Customer Service team on 050-2119895 by WhatsApp or phone.
All our other branches are open and operate from 9 AM to 3 PM. However we still encourage you to avoid visiting us in person, to stay home and avail our services online or over the phone.